Legal terms
1. PROMOTION ORGANIZER
QUELY S.A., with registered office at CALLE BALANGUERA Nº 1, C.P. 07300, Inca, Balearic Islands, and tax identification number A07027261 (hereinafter, "the Company"), is organizing a nationwide sweepstakes (hereinafter, "the Promotion") to be conducted via the internet and social media. This promotion is exclusively for purchasers of our products through our online store (quely.es) residing in mainland Spain and the Balearic Islands, in accordance with the participation requirements and during the period described in the promotion announcement.
The purpose of this sweepstakes is to reward the loyalty of the brand's followers.
2. START AND END DATES
The Promotion will begin and end on the dates indicated in the corresponding sweepstakes announcement.
3. PARTICIPATION REQUIREMENTS AND PROMOTION MECHANICS
The participation requirements are as follows:
• Participants must reside in mainland Spain and the Balearic Islands and be over 18 years of age.
• Participants must meet all the requirements specified in the publication referring to the giveaway.
4. PROMOTION CONDITIONS AND PRIZES
The winner(s) will be chosen randomly through a drawing platform that guarantees the transparency of the results. As proof of this, the platform issues a certificate of validity for each draw, the results of which cannot be altered by the organizer. Any participating user may request this certificate from the organizer.
The winner(s) will be notified through the brand's social media profiles, and each winner will be contacted individually using the contact information they provided.
The prize will consist of the goods and/or services specified in the publication for each giveaway. The prize cannot be exchanged for cash or any other prize, nor can it be changed or altered.
The prize will not be shipped outside of Spain, nor to the Canary Islands, nor to the autonomous cities of Ceuta and Melilla.
The holding of the draw, as well as the awarding of the prize, is subject to current tax regulations. It is the Participant's responsibility to file tax returns and fulfill other tax obligations.
5. DISQUALIFICATIONS AND PENALTIES
If it is found that any Participant does not meet the requirements stipulated in these Terms and Conditions, or if the information provided for participation is invalid, their participation will be considered null and void, and they will be automatically excluded from the Promotion, forfeiting all rights to any prizes awarded under this Promotion.
6. PUBLICATION OF COMMENTS OR OPINIONS
Comments or opinions whose content is deemed inappropriate, offensive, defamatory, or discriminatory, or that could infringe upon the rights of third parties, will not be permitted. Comments against an individual that violate the principles of the right to honor, privacy, and image will also not be permitted. We will not be held responsible for any damages caused by comments made by Participants in the Promotion that may offend other Participants.
Participation in this Promotion, as well as the publication of comments made by Participants on the posts, may not, under any circumstances, violate Instagram's Community Guidelines or Terms of Service, nor the Community Standards of Facebook and Twitter.
7. EXCLUSION OF LIABILITY
By way of example, but not limitation, the Company is not responsible for any losses, thefts, delays, or any other circumstances attributable to third parties that may affect the development of this Promotion, nor is it responsible for the Participant's use of the prize obtained from this Promotion.
The Company assumes no responsibility in cases of force majeure or unforeseen circumstances that may prevent the execution of the Promotion or the full or partial enjoyment of the prize.
8. FACEBOOK/INSTAGRAM/TWITTER
This promotion is not sponsored, endorsed, administered by, or associated in any way with Facebook, Instagram, or Twitter. Therefore, participants release Facebook, Instagram, and Twitter from any liability for any damages that may arise from it.
9. PERSONAL DATA PROTECTION
In accordance with the General Data Protection Regulation (GDPR), by accepting these Terms and Conditions, each participant consents to their personal data being included in a file owned by the organizers for the purpose of managing the prize draw, publicizing the results, and processing the delivery of the prize.
We inform you that you may exercise your rights of Access, Rectification, Erasure, Objection, Restriction of Processing, Portability, Right to be Forgotten, and the right not to be subject to automated individual decision-making by sending an email to info@quely.es or by letter to the following address: CALLE BALANGUERA Nº 1, C.P 07300, Inca, Balearic Islands, attaching in both cases a copy of an identification document.
10. CHANGES AND ACCEPTANCE
The Company reserves the right to modify or expand these promotional terms and conditions, provided that such modifications or expansions do not prejudice or diminish the rights of the Participants in the Promotion.
Participation in the draw implies that the Participant fully accepts the conditions of these Terms and Conditions. Likewise, participation in a draw of this nature implies acceptance of the rules of the social network through which it is conducted.
11. APPLICABLE LAW AND JURISDICTION
These terms and conditions shall be governed by Spanish law. The courts of Palma de Mallorca shall have exclusive jurisdiction to resolve any claim or dispute that may arise in relation to the validity, interpretation, or performance of these terms and conditions.
